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​Prepare your medical or mobility equipment

• Label your wheelchair or other medical devices clearly with your name and contact info.

• Protect your wheelchair. Wrap/protect any breakable and scratchable parts, take off any loose parts, like the seat cushion, and bring it with you into the cabin.

• Bring a doctor’s note or documentation for any medications, implants, or devices. Check with your pharmacy beforehand, some medications require a "medication passport"

• Keep medication in their original container.

• Pack essential medications in your carry-on, not checked baggage.

• Pack extra medications in case you need to extend your stay

• Check if the airline allows you to check in an extra bag of medical equipment free of charge.

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Be prepared

• You might need a fit to fly note. This is especially important if you appear sick, as it might cause airline staff to refuse you boarding without a fit to fly note.

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Know your rights

• In the U.S., the Air Carrier Access Act (ACAA) protects travelers with disabilities.

• In the E.U., Regulation (EC) No 1107/2006 gives similar rights.

• These ensure free assistance, no discrimination, and support for medical devices.

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At the Airport

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Arrive early

• Give yourself extra time for check-in, security, and boarding — 2–3 hours before departure is ideal.

• Locate where you need to meet up with airport assistance, if you booked this. Often airports has a meeting point for this

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Ask for accessible security screening

• At TSA or security checkpoints, you can:

  • Request a private screening.

  • Stay seated if standing is difficult.

  • Bring a companion or personal assistant through screening.

• You can notify TSA Cares in advance (U.S. program): call 72 hours before travel for help.

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Use accessible facilities

• Look for accessible restrooms, quiet rooms, and charging points for mobility devices.

• Most airports list these on their websites or maps.

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During Boarding and the Flight

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Use pre-boarding

• You have the right to board early to get settled and store mobility aids safely.

• Ask for help reaching your seat or transferring from an aisle chair.

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Communicate your needs

• Let flight attendants know if you need:

  • Help stowing bags

  • Special meal arrangements

  • Assistance moving to the restroom

• Before landing, remind flight attendants that you need your equipment brought to the gate.

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Medical needs

• You can carry medical devices (CPAP, insulin, oxygen concentrator) — just notify the airline ahead of time.

• If you need to keep medication cold, bring a small insulated bag or ask for ice from the crew.

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On Arrival

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Request assistance at your destination

• An airport representative can meet you at the gate and help with:

  • Immigration and baggage claim

  • Transfers to connecting flights or ground transportation

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Double-check mobility equipment

• Make sure your wheelchair or devices are returned intact.

• If anything is damaged, report it immediately to the airline before leaving the baggage area.

 

Bonus Tips

• Wear a Hidden Disabilities Sunflower lanyard if you have an invisible condition — many airports recognize this and can offer discreet support.

• Download airport accessibility maps or apps.

• Keep all medical documentation and assistance confirmations in one easy-to-access folder.

• Don’t hesitate to advocate for yourself — you have the right to dignified, accessible travel.

• Wear a mask and bring disinfectant wipes to minimize risk of catching something